Program Policies

Class Manual Policy

Basic Life Support (BSL) participants are required to have the course manual per AHA guidelines. BLS participants may purchase the manual during registration or at the start of the class for $20. BLS participants without a manual will not be able to continue in the class and will not receive a refund or transfer of any kind.

Note: All AHA course manuals have been updated effective Feb. 15, 2016 to meet the new 2015 ECC guidelines. Course manuals that predate the 2015 ECC guidelines may no longer be used.

Refund Policy

Class fees are nonrefundable and no refunds will be issued once fees have been submitted. Class materials and supplies such as course manuals and textbooks, CPR masks and all other class supplies are nonrefundable.

Replacement Card Policy

The replacement card fee is $15. Request a replacement card from CPR Training Professionals by calling (714) 602-9796.

Transfer Policy

The class transfer fee is $30 and registered participants are required to complete a Online Transfer Request at least 48 hours prior to the class date in order to be eligible to transfer. Transfers will only be granted if space is available in a future class with-in 60 days of the original class date.

No Show Policy

If a registered participant is a no-show and absent from their scheduled class, the participant will not receive a refund of any kind and is not eligible for a class transfer.

Cancelled Class Policy

CPR Training Professionals reserves the right to cancel classes as needed. In the event a class is canceled registered participants will be offered a transfer to a different class at no additional charge or a full refund.

Visitor Policy

Only registered class participants are allowed in the classroom during training. All visitors must wait in the parking lot.